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On Course with Records Management

Records Management practice is changing from paper processes to electronic processes. To understand the significance of this change we must first understand the foundation upon which we have historically relied.

ECM Roadmap

This popular poster provides a glossary of terms and technologies used within ECM, covering the areas of capture, store, manage, preserve and deliver.

Channeling the Flood of Emails

Provides much needed advice about setting policies and mechanisms for managing the email deluge and handling important emails as records

12 Steps to Implementation Success

Pplanning is the key to any successful ECM implementation. Following these 12 steps will help you achieve those goals

12 Steps to Implementation Success

Capture - Setting the Scene for ECM

Get up to date with scanning processes, recognition technologies and file formats. Consider distributed scanning, outsourcing and digital mailrooms.

Capture